The License Certificate is also utilized during the FileMaker Server installation. With the release of FileMaker Pro Advanced 17, FileMaker began using the License Certificatein place of the License Key. This seems straightforward, but you can’t continue past the error screen. You want to install FileMaker Pro 19, but you’re halted when the program won’t accept the FileMaker License Key information. Again, you’ll need to authenticate.Are you unable to install FileMaker 17, 18 or 19? Perhaps you’re entering your FileMaker License Key information correctly, but still can’t finish the installation. Then take your unzipped FileMaker folder that you downloaded and drop it in the same location. Your Mac is not going to like you doing this so you’ll need to authenticate with the administrator password.
Delete the FileMaker folder located at: Macintosh HD > Users > Shared Once unzipped, you will have a folder called FileMaker. So, if FileMaker Pro 19 is the only version installed, download the zip file and unzip it if it doesn’t do that automatically. You’re welcome to contact us and we can help. There is a zip file available for download here.īEFORE WE PROCEED, the usual and important disclaimer that you should have a backup of your computer and any tinkering under the hood is entirely at your own risk.Īnd MORE IMPORTANTLY, if you have installations of other versions of FileMaker, your folders may have additional items in them, so proceed with even more caution and the steps below should not be followed as you’ll likely delete files required for other versions. So, to fix it, we need to get the right folders and files in that location. Again this was a brand new computer with just FileMaker Server installed and configured, and then the drag and drop installation of FileMaker Pro. How that folder structure came to be, we have no idea. The above screenshot is not what should be in that FileMaker folder.
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